We are happy to refund any item returned in saleable condition (unworn and not started), in its original packaging (with tags and security seals in place) with a proof of purchase within 21 days of store purchase or when you receive your online order. Refunds will be issued by the original method of payment to the value of the item printed on the receipt/order confirmation.
Unfortunately we are unable to accept any returns for product purchased from a third party.
Please note: Any items purchased in our 2018 online sample sale must be returned within 14 days of when you receive your order.
We are also unable to accept returns or issue refunds for personalised, embossed, and engraved products.
Please note, cancellations are not possible. Once an order is placed the customer must receive the order and follow the steps for a return.
All watches come with an International Warranty - please refer to the Warranty section here for more information.